help and faq
Hopefully here you'll find answers to many of the questions we receive.
Are your gorgeous soft plush toys 100% Australian Made?
Yes. They all proudly carry the official Australian made logo. This logo is only issued to companies that have proven they manufacture their products in Australia.
Are your Australian plush toys high quality?
Yes. We are proud to say that when you buy a Koala Express soft plush toy you will be purchasing
the highest quality toy that is available.
They are also completely non-allergenic and can be washed in warm water and then brushed.
How do you keep my payment details safe?
Once you press the secure order button all the information you have typed
is encrypted utilising the latest 256-bit technology.
This makes it impossible for anyone to read.
Once we have processed your order all credit card information is deleted.
What if I receive my plush gifts and I don't like them?
Koala Express offers an unconditional money back
If for any reason you are not happy with your
purchase simply return the item(s) and we will refund
the entire purchase amount. We won't be upset, after all
that's why we offer a full guarantee.
Once you receive my order, how quickly will my Aussie plush toys be dispatched?
We dispatch all orders within 24 hours to ensure you receive your item within 3 - 14 days.
For more details on delivery please click here.
I've read everything on this page and it hasn't answered my question.
How can I contact you?
Get in Touch
"Since 2001 Koala Express has made hundreds of thousands people happy.
It's a surprise package that arrives in the mail that reminds us that
someone cares for us. I dare you not to smile when one these gorgeous
Australian toys looks back at you."
YOU'LL AUSTRALIAN MADE & FREE SHIPPING WORLDWIDE
Our cutest, cuddliest, softest gifts.
Have a closer look at all of our adorable Aussie stuffed toys. Guaranteed to last a lifetime and completely non-allergenic.
How our free gift service works
Now you can send family and friends a
gorgeous, original Australian gift with no shipping charges at all, no
matter where they live. Include your own personal message and you're
sure to make someone's day. Or perhaps, just spoil yourself. Delivered
to the door.
Welcome to Koala Express. The cutest
koala, kangaroo and wombat plush toys. By purchasing one of our cuddly
Australian made gifts you are helping preserve the natural habitat of
the Australian koala. We've been doing it since 2001. Out latest
donation was to the Wildlife Preservation Society of Queensland.
Discover where our lovable and famous Jimmy the koala is right now on his worldwide adventure!
You can follow us on facebook or instagram to join his incredible journey.
© Koala Express. All Rights Reserved.
First listed with google in 2001.